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Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What is my role type? In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This International Field Service Representative (FSR) position will have overall responsibility to provide daily support of the Royal Jordanian Air Force F100-PW-220 powered F-16 fleet in Amman Jordan. This position will be based at Mufaq Shaheed Al-Salti  Air Base (MSAB) in Jordan. The position will have some international travel to support the F100 World Wide User Meeting and Logistics Management Reviews held in the U.S. Periodic work during extended hours and weekends is anticipated. 

What You Will Do

• Provide informal training to personnel on techniques pertaining to the installation, operation, maintenance, calibration, troubleshooting, inspection and repair of the support equipment/systems.

• Provide constant analysis of customer maintenance practices to improve the quality of engine operation and maintenance, recommending changes as applicable.

• Demonstrate the best methods for performing maintenance tasks, in compliance with technical procedures.

• Emphasize safety precautions required during the performance of operation and maintenance tasks.

• Work closely with P&W Sustainment Program Managers, Customer Support Engineering (CSE), and Systems Group.

• Use self-initiative and judgment to identify problems, conduct thorough investigations to determine root causes, generate weekly reports on all engine related activities

• Maintain a sound business relationship with the customer at the base, logistics command, and headquarters ensuring customer satisfaction.

Qualifications You Must Have

• B.S./B.A. in Science, Technology, Engineering or Mathematics (STEM).

• 8 years’ of propulsion systems and engine maintenance experience or an advance degree with 5 years of propulsion systems and engine maintenance experience.

• Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who possess US citizenship

Qualifications We Prefer

• Technical understanding of the F100 engine and aircraft propulsion systems and components is required 

• Working knowledge of organizational and intermediate level maintenance, operation and troubleshooting

• A highly motivated individual with the ability to act independently without day-to-day guidance, prioritize tasks and plans effectively

• Excellent written and verbal communication skills

• Ability to conduct meetings, effective presentations, and provide training to customers at all levels

What Is My Role Type:

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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