Assistant Manager, Project Management ‎

Head, Travel Partnerships

The Assistant Manager, Project Management will be responsible with the planning, execution, and closing of projects specifically for the Loyalty & Travel Services Division focusing on Global Travel Partnerships. This role involves coordinating project activities, managing resources, and ensuring projects are delivered on time, within scope, and on budget. The ideal candidate is highly organized, possesses strong communication skills, and has a foundational understanding of project management principles.

• Contribute to the development and execution of comprehensive project plans, including defining project scope, establishing timelines, and allocating resources for global initiatives.
• Directly manage project-related communications and collaboration among team members and international partners. Take ownership of scheduling and leading project meetings and documenting key decisions and action items.
• Independently track and report on project progress, resource utilization, and budget against the plan. Proactively identify and escalate any financial or resource deviations to the Project Manager.
• Proactively identify, analyse, and implement mitigation strategies for project risks and issues, especially those related to international operations. Maintain a real-time risk log and provide timely reports to stakeholders.
• Assist in the selection, vetting, and onboarding of new third-party vendors and global travel partners.
• Analyse project data and key performance indicators (KPIs) to provide insights on project health and efficiency. Prepare detailed reports and dashboards to visualize progress for management.
• Manage the preparation and dissemination of regular status reports for internal and external stakeholders.
• Ensure all project documentation is meticulously maintained and accessible to all relevant parties.
• Oversee quality control processes to ensure that all project deliverables meet established standards and are in full compliance with international brand and regulatory guidelines.

• Bachelors Degree in Business, Management, or a related discipline
• Foundational knowledge of project management methodologies (e.g., Agile, Waterfall).

• 3 to 5 years of experience in a project-based role or project management office (PMO) environment, preferably within the travel or hospitality industry

1. Experience working with collaborative, cross-functional teams and global partners.
2. Proven track record in project organisation and detailed task management.
3. Direct experience with international business operations or cross-cultural communication.

• Able to work effectively in a team-oriented and collaborative environment.
• Exceptional organisational skills and attention to detail.
• Good problem-solving and analytical skills.
• Able to manage multiple tasks and priorities effectively.