A. Job Purpose
• To support the execution of commercial and cargo sales strategies within specified domestic and international regions, aiming to maximize revenue growth and ensure spanet competitiveness.
• To assist in the management of all sales functions, ensuring alignment with Air India’s commercial objectives and operational standards across both domestic and international spanets.
Key Accountabilities
Sales Strategy Execution
• Assist in the development and implementation of comprehensive sales strategies across domestic and international spanets to drive revenue growth.
Client Relationship Management
• Support in building and maintaining strong relationships with key clients and stakeholders, ensuring customer satisfaction and loyalty across regions.
Performance Management
• Help measure and analyze sales performance according to established KPIs, providing regular reports and strategic feedback to enhance sales effectiveness.
Market Analysis
• Conduct thorough spanet research to identify growth opportunities and understand competitor strategies in both domestic and international regions.
C. Skills/Qualities Required
Client Management and Interpersonal Skills Advanced Sales Skills
Team Collaboration and Support Adaptability and Innovation
Analytical and Technical Proficiency Communication Proficiency
Key Interfaces
Internal Interfaces
Team Leads and Sales Heads • Provide regular updates and receive strategic guidance. Collaborate on aligning regional sales activities with broader objectives.
Product Development and Pricing • Coordinate to ensure sales strategies are supported by appropriate product offerings and pricing models.
External Interfaces
Clients and Business Partners • Engage with key business clients and partners to negotiate deals and foster business relationships..
Industry Forums • Assist in representing Air India at industry forums and events to promote cargo services and expand network opportunities.
Minimum Education requirements
• BA/BS degree in Business, Economics, Sales, Marketing, Finance, or other relevant fields.
Experience
Minimum Desired
• 2-3 years of experience, ideally within the cargo or airline industry, with experience covering both domestic and international spanets. • 3+ years of experience with Comprehensive knowledge of cargo sales operations and client management, with proven ability to support complex sales processes and team coordination.
