Organization Context
Position Title: Cargo Sales – Domestic
Job Code: Grade:
Function: Commercial Location:
Reports To: TBD Role Level: CXO-5
A. Job Purpose:
To support the execution of commercial and cargo sales strategies within specified domestic regions, aiming to maximise revenue growth and ensure spanet competitiveness.
To assist in the management of all domestic sales functions, ensuring alignment with Air India’s commercial objectives and operational standards within the domestic spanets.
B. Key Accountabilities:
Support in Sales Strategy Execution
Assist in the development and implementation of comprehensive sales strategies across domestic spanets to drive revenue growth.
Client Relationship Support
Support in building and maintaining strong relationships with key domestic clients and stakeholders, ensuring customer satisfaction and loyalty within the regions.
Performance Monitoring Assistance
Help measure and analyse domestic sales performance according to the established KPIs, providing regular reports and strategic feedback to enhance sales effectiveness.
Market Analysis Support
Conduct thorough spanet research to identify growth opportunities and understand competitor strategies in domestic regions.
Administrative and Operational Support
Assist with the administrative tasks related to domestic sales, including preparing documentation, handling correspondence, and coordinating meetings.
C. Skills/Qualities Required:
Client Management & Interpersonal Skills Advance Sales Skills
Team Collaboration & Support Adaptability & Innovation
Analytical & Technical Proficiency Communication Proficiency
D. Key Interfaces:
Internal Interfaces
Team Leads and Sales Heads: Provide regular updates and receive strategic guidance. Collaborate on aligning domestic sales activities with broader objectives.
Product Development & Pricing: Coordinate to ensure sales strategies are supported by appropriate product offerings and pricing models within domestic spanets.
External Interfaces
Domestic Clients & Business Partners: Engage with Key business clients within domestic spanets to negotiate deals and foster business relationships.
Industry Forums: Represent Air India at domestic industry forums and events to promote cargo services and expand network opportunities within the domestic spanets.
E. Educational & Experience Requirements:
Minimum Education Requirements: BA/BS Degree in Business, Economics, Sales, Marketing, Finance, or other relevant fields.
Experience:
Minimum: 2-3 years of sales experience, ideally within the cargo or airline industry, specifically focusing on the domestic spanets.
Desired: 3+ years of experience with comprehensive knowledge of domestic cargo sales, operations, and client management, with proven ability to support complex sales processes and team coordination.
Reviewed By: Date:
Signature:
Approved By: Date: